More support
Chat, E-Mail, Text anytime

Template Hornet offers 24 / 7 Chat and E-mail support in a way that is convenient for you. We will provide timely professional support answering any web development question if possible.

Submit a tech support ticket (Needed for technical or complex issues)
Live support chat

Our Support Chat is available if you have questions on choosing, purchasing or editing our templates! Here you will quickly get general information from Support Chat operators. This service is available during normal business hours.

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01 314.704.2980

Online knowledgebase

Our categorised Knowledgebase contains extracts from customers' tickets and enquiries and will help you to find an answer to many questions quickly.

Visit Template Knowledgebase →

Try before you buy sample templates

Download sample website template, sample logo template, sample flash intro template, sample corporate identity package to try your skills before purchasing real product. You can also check for compatibility with any HTML editor like CSS, and Expression Web.

Download sample web templates →

Frequently asked questions

We recommend you to review our Frequently Asked Questions whether you've already purchased a template or just planning to do so.

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Terms of use

Please read carefully this section because it contains the information on usage of our templates after the purchase.

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Refund policy

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

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E-Mail Customer Service

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